Creator micro V2 poor wireless connection

When ever i’m try to connect my Creator micro it’s always forget my device and can’t connect to the input and even I can connect it just forget all my device data or shortcut that I have setting, by the way my Macro is on the latest version i’m also trying everything that Recommended by Work louder and it still the same. I know that this company isn’t big but i’m have seen a lot of this product promote around also promise to save time and make life easier but in reality in doesn’t help me anything, i’m also have a lot of work to do but I just waste my time setting and reset everything over and over again.